Good Morning Guys!!

Iam paul from southafrica.
we are having a problem with DSQC 363 ( Robot computer), we tried to load Base ware 3.2 which the card cannot support. after loading disk 3, it bounces out, now when we start the robot it is not asking for any keydisk.it says "teach pendant communication failed".
How to reset the DSQC 363 card again ??, so that it will ask for the key disk again so that we can load the older version. 3.051.
1. Can we connect Pc to the Dsqc 363 serial port directly?
2. is there any special pin configuration for the serial connection?
3. can we use hyperteriminal to reset the card?
I read some toipics from Mr.Stromer .
"Falsches Betriebssystem S4C M97 " I think Mr.Welrob also got similar type of problems let us c if we get some tips.
Is any other option to reset the card.? please let me know.
Our system info:
Robot card DSQC 363
Memory card DSQC 323
Main computer DSQC 325
M97 IRB 6400 S4C
we are using it for IRB 6400/ 2.4 150kg.
Gruß
paul
